您好！ 我们是Toriki (とり喜)!希望有机会和您见面！
Thanks to Voyagin for helping me secure a reservation at Toriki! I appreciate the effort in helping me get a later reservation time as I had to rush from the airport. I've been usually quite luckless when it comes to booking good/popular yakitori restaurants, thus I was pleasantly surprised to be able to get a seat here. Food was great and location was easy to get to.
This is to review my experience with Voyagin not the restaurant. On the day of my 5:30 dinner reservation at 1:30, I was not getting any notification for the restaueant’s address or phone number. I started the chat and inquired about the information, the staff replied that they do no give out host’s information. I explained I’ve paid and my booking is coming up. The only information on address is that it’s located in Tokyo. And by that I should figure out myself? We paid 12,800 yen just for them to make a reservation, the last thing is for you to provide incomplete info and risking for us to miss it. The staff proceeded to ask me check my messages on the dashboard. At that time I do not remember my password but even now I do, after the dinner, no messages on address was received. This is extremely awful I had to yell on the chat to get them to give me the damn address, spending 30 mins on chat when I could have relax and get my mood ready for the meal instead. Why does that have to be so freaking hard? I’m serioisly completely pissed, still pissed even after the dinner. 12,800 for the piece of crap service? You should be very very ashamed of yourselves. Do not recommend Voyagin, stay away.