FAQ
QUESTION :
How can I trust the experiences and hosts? Is it safe? Does Voyagin screen hosts?

Voyagin is safe!

While anyone can list an experience, we take guests’ security and the quality of experiences very seriously; we curate our experiences by pre-screening both our hosts and the experiences they offer. We either Skype them or meet in person (we traveled the globe to meet our Asian hosts) to learn more about why they want to list on Voyagin and what they have to offer. And, don’t just take our word for it, you can get to know our hosts better by reading their bios or by checking out reviews left by the Voyagin community.

Additionally, to protect you, Voyagin collects your payment securely and holds on to your payment until 12 hours after the experience starts - if anything goes wrong you can simply contact us without worrying that your host has already been paid*.

* The starting time is indicated by the time you originally requested when you made the booking.



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