Reviews (11)

• Jasper

  Great service.

  Very helpful employees! Did the job of leaving my luggage. Would recommend to anyone who needs to temporarily store luggage.

• Melanie

  Convenience

  Weeks before arriving to Tokyo, I booked this service with Voyagin - good choice. I asked to arrive at 10, although, with arriving in Tokyo and being overwhelmed by the city, I arrived at 12pm - shooting them an email. They were super cool about it and very pleasant. The voyagin office is reasonably easy to find using Google maps. Word of advice to travellers. Google Maps is your friend. Thanks again Voyagin.

• Anna Maria Fatima

  Lifesavers!

  Voyagin literally saved our lives after a mishap!
  After googling a suitcase storage service weeks before, and taking an uber to the storage service and finding out that it had already shut down upon getting there we panicked. Checked out of our airbnb at 10am and our flight was not until 10PM, we quickly had to find an alternative while seated inside our uber. I found voyagin and phoned them right away. All I had to do was pay online with my debit card and we left out suitcase at voyagin until we had to leave. Thank you so much for helping us and saving us from lugging around our five big suitcases! 10/10 would recommend!

• Francisco Javier

  They saved me

  I used this service during the G7 in Japan because the classic coin lockers where unavailable and I was sleeping in manga cafes so my backpack was a problem.
  In Voyagin they were extremelly nice and keep a helpful attitude all the time, so in this and other services you can always ask for any specific need you have and in my experience they will do their best to help you.

• Miriam

  Helped us out last minute

  Thanks for storing our luggage when we were in a bind!

• Lee

  Good service and convenient location.

  Voyagin is good and convenient for travellers to settle their luggage problem. That day we would like to travel light for 2 days and we left our heavy luggage with Voyagin. It solved our problem and we managed to enjoy a better trip. Thanks.

• Thuy Trang

  quick & friendly!

  staff was very friendly & quick to help because we didn't know you had to book in advance

• Kylie

  Quick, easy and painless!

  I left my luggage at the Voyagin office as I was off to Osaka for a few days before returning to Tokyo, and didn't want the hassle of lugging 20+ kg of luggage on the Shinkansen and back. The whole process was easy, simply leave your luggage at the office and collect it on the day you nominate to return it. Also a lot easier/less stressful than trying to find a locker at a train station.

• Melissa

  Convenient luggage storage

  My partner and I were left in a bit of a pickle when another storage location we found online wasn't actually open (or in existence) anymore near Shibuya Station. Luckily Voyagin was nearby. We got there before they were officially open for the day, but someone came out and quickly helped us out. It's a bit pricier than lockers or train station storage offices, but I felt safe leaving my belongings with the staff there. Would gladly use them again.

• Mimi

  Very Helpful

  I dropped off my luggage at Voyagin Office at Shibuya, Japan for a week. The office is very easy to find. Once at the office, you will need to pick up the phone and a customer service representative will come out to help. Knowing that my luggage is safe at the office, I traveled to Kyoto and Osaka without any worries. I didn't have to find a locker and I didn't have to worry whether the lockers are large enough for my luggage. I will surely use this service again if I go to Tokyo, Japan.